Welcome to the Clinical Audit Support Centre
7th annual junior doctor competitions now open!
CASC are delighted to announce that our 2016 Clinical Audit and Quality Improvement competitions for junior doctors are now open. To submit entries, juniors simply have to read the competition instructions and enter their abstract using the template document that CASC have created. Entrants have until the end of August 2016 to submit their entries to us via email@example.com. The competition is supported once again by the Healthcare Quality Improvement Partnership. Entries will be reviewed and short-listed in September with finalists invited to attend and display their projects as posters at the annual Finals Day in Leicester during the second-half of November (date to be confirmed). To access further details of both competitions please click here.
Book now for accredited RCA training
In addition to our clinical audit work, CASC focus heavily on patient safety with HQIP recently publishing our extensive root cause analysis guide, click here to download your copy. CASC’s one-day accredited training in root cause analysis (RCA) is ideal for those who want to better understand how to use RCA effectively. The course covers the key aspects of RCA: gathering evidence, mapping incidents, assessing data to identify causes, considering prevention barriers and solutions, action planning, sharing outputs, etc. Learners who undertake the training receive a copy of the CASC RCA guide, plus additional materials. Training is delivered in Leicester and can be delivered in-house. To find out more, contact the CASC team.
CASC leadership survey: mind the gap!
As part of CASC’s recent work looking at whether clinical audit has been successfully reinvigorated, we asked 23 delegates who attended the recent national clinical audit conference in London on 8th March to complete a short leadership survey focusing on the key reinvigoration stakeholders: NAGCAE, HQIP and NQICAN. Each delegate answered ten questions and the results raised some concerns. For example, barely half of the respondents could explain the role of NAGCAE, with only 3/23 (13%) able to identify Professor Nick Black as Chairman of the group. Respondents had a better understanding of the work of HQIP with 12/23 referencing either ‘NCAPOP’ or ‘national audit’ in response to our question on HQIP’s key responsibility. However, only 3/23 (13%) could name the current HQIP Chief Executive (Jane Ingham), only 3/23 (13%) identified Professor Keenan as the HQIP Medical Director and only 4/23 (17%) could name a member of the HQIP Quality Improvement and Development Team. To read more on the findings of our leadership survey, click here.
Can you opt out of national clinical audits?
This is an important question that CASC continue to hear whenever we deliver training sessions or meet local clinical audit professionals. Following correspondence with Charlotte Buckley (Royal Surrey County Hospital) and subsequent guidance from HQIP we are now happy to supply a definitive answer. In respect of the National Clinical Audit and Patient Outcomes Programme (NCAPOP) all NHS providers must participate in these projects if they are relevant to their services. NCAPOP is contract managed by HQIP and participation is a requirement of the NHS Standard Contract. It is worth noting that not only are NHS providers expected to participate in NCAPOP, CCG’s would default their obligations to NHS England if they did not follow up on local providers opting out of an NCAPOP project. However, the arrangements are different for all other non-NCAPOP audits on the NHS England Quality Accounts list. Those who choose not to participate in non-NCAPOP audits must state reasons for non-participation in their quality account and it is then up to commissioners to decide how to respond.
CASC’s new DNA tracker is launched
Over the course of the last two years, CASC have been helping GP practices to address the issue of patients who miss their appointments (commonly known as DNAs: Did Not Attends). With the ever-increasing demand for appointments in primary care, DNAs can create a significant problem with Health Minister, Dr. Dan Poulter estimating that 12 million were lost in 2014 costing the NHS £162 million. CASC’s DNA tracker is an Excel toolkit that allows practices to monitor their weekly rates via run charts. The toolkit includes tips on how to reduce your DNA rate and guidance on how to determine if changes are effective via run chart analysis. The DNA tracker is available on Practice Index website (a resource for GP Practice Managers) and includes links to a discussion board to facilitate further debate and sharing of ideas. To access Practice Index, click here.
Need clinical audit help? Join the distance-learning course
In recent years more and more healthcare professionals are being encouraged to participate in clinical audit activity. Medics are now expected to carry out high quality clinical audit for revalidation and appraisal purposes while junior doctors must conduct annual audit projects. Healthcare professionals and commissioners are increasingly asked to conduct clinical audit projects but most lack time, support and expertise to carry out effective and complete projects that improve patient care. CASC’s accredited distance-learning course is designed to make clinical audit simple, easy and as painless as possible for those who need to carry out an audit project. All learners receive a detailed course guide and the support of an expert tutor to teach and advise them. Learners who complete the course not only gain a positive experience of clinical audit but they are also rewarded with a national qualification that provides further evidence of learning, professional development and enhances their CV. To read more about the course, click here. In order to obtain a booking form or to speak to a course tutor call (0116) 264 3411.
NHS Improvement is born!
Many of you will be aware that 1 April 2016 marked the birth of NHS Improvement. According to their website NHS Improvement ‘support foundation trusts and NHS trusts to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable. Led by chief executive, Jim Mackay (pictured), NHS Improvement is the operational name for an organisation that brings together: Monitor, NHS Trust Development Authority, Patient Safety, National Reporting and Learning Systems, Advancing Change Team and the Intensive Support Team. Despite being in their infancy, NHS Improvement offer many useful resources and we particularly like their improvement directory. For more details, click here.
Follow CASC on Twitter
CASC signed up to Twitter in 2009 and after an initial slow start we now regularly tweet out messages on clinical audit and quality improvement. Thus far we have written over 2000 tweets and uploaded over 150 photos and images. We use Twitter to feedback national news and CASC initiatives and you can locate us best by searching for @cascleicester. As a business we choose not to try and inflate our followers by following lots of other twitter users and we are pleased to see that many clinical audit and quality improvement professionals now regularly use twitter. We also try to engage in important online debates and we are members and subscribers of the ‘Clinical Audit’ public list recently created by Sam McIntyre. If you use twitter, please get in touch via social media!
Issue 193 of audit jobs bulletin now available
The Clinical Audit Support Centre launched their Clinical Audit Jobs Bulletin in June 2009. Every two weeks we search through all of the clinical audit-related jobs advertised on the NHS jobs website and produce a relevant document that will enable audit professionals to see what jobs are currently available. We list the main descriptors for each role, e.g. employing organisation, job title, salary, location and closing date. We have also noted the job reference number that will allow you to find further details of jobs that you want more information on without spending lots of time searching the entire NHS jobsite database. To download the Jobs Bulletin, click here.
Request your CASC information pack
CASC have developed a short PDF information guide that provides you with more details in relation to the work we conduct. The PDF includes the following sections: introducing CASC, training and accreditation, support and consultancy, sharing best practice, event management and CASC case studies. The information guide provides a great overview of how we work with healthcare professionals and teams to improve care and make it safer. The case studies showcase real-life examples of how our work has assured best practice and saved money. To access a copy of the information guide in PDF format, click here.
Register for the CASC E-News!
Since we launched our E Newsletter in February 2007 over 1,000 healthcare professionals have signed up! The E News is free and delivered direct to your email account every two months. The newsletter provides you with a mix of CASC-related and other clinical audit news to help you keep up to date with what is happening in the world of clinical audit. If you have missed a previous issue of E News please visit the community section of our website where all previous issues are archived. Follow this link to sign up for your copy.
The Clinical Audit Support Centre (CASC) was established in 2006 and essentially provides accredited training, guidance and consultancy support in clinical audit and a range of healthcare quality improvement methods.
CASC’s small team is made-up of ex-NHS professionals and external consultants all of whom have widespread experience in their field of expertise and who hold relevant qualifications.
CASC help develop best practice in healthcare improvement and recent examples of this include development of the Clinical Audit Teaching Toolkit and the international textbook, New Principles for Best Practice in Clinical Audit. In addition, CASC provide practical support via innovative online resources, podcasts and externally assessed accredited courses.
Our aim is to make clinical audit and quality improvement in healthcare user-friendly, effective and beneficial for all participants. Our key business objective is to deliver a quick, independent, cost-effective and invaluable service for our customers.