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NAGCAE recommend independent review of NCAs


For those of you involved in national clinical audit, it is worth reading item 5 in the December 2014 NAGCAE minutes entitled ‘NCA Quality Assessment Framework’. This relates to the ‘audit of audit’ work carried out by HQIP at the end of 2014 whereby all NCA suppliers were invited to complete a self-assessment survey – click here for more details. NAGCAE’s response in their minutes is: ‘members were concerned about some for the value judgements that were included in the summary reports of each NCA. It was suggested that such subjective judgements be removed’. The NAGCAE minutes continue: ‘NAGCAE reiterated their previous view that while this initiative was a reasonable first step, the process of assessing NCAs needed to be made more rigorous, based not only on self-assessment but also on an independent review in a standardised way’. The minutes conclude with NAGCAE offering to help and advise on how a more transparent, rigorous approach could be developed and implemented. To read the minutes, click here.

CASC deliver final two RCA for clinical audit workshops


On 20th and 21st January the CASC team visited Manchester to facilitate the final two HQIP commissioned workshops focusing on how to maximise the impact of root cause analysis on clinical audit. Both workshops proved a great success thanks to keen and eager participants prepared to consider how RCA problem solving tools such as the fishbone diagram, five whys and run charts could be add value to clinical audit. CASC have now facilitated 8 workshops in Birmingham, Bristol, Leeds, London and Manchester with 98% of respondents stating that they would recommend the training. If you would like this course delivered in-house then please get in touch. CASC are now working on a guide book to accompany the training and further details relating to this will be featured via the CASC website

Twitter watch: doctor signs for clinical audit


With 36% of respondents to stating via our clinical audit annual survey that they have their own twitter account it is clear that more and more clinical audit and QI information is appearing on social media. CASC have held a Twitter account for a number of years and we regularly search twitter for useful information. With this in mind we would encourage you all to take a look at the inspired work of Dr. Tapas Mukherjee that has gained prominence on social media. Dr. Mukherjee conducted an audit at Glenfield Hospital (Leicester) in 2012 and subsequently created a five-minute music video to highlight the results of the audit and improve practice. The video has won a number of awards, gained attention from BBC, ITV and TIME magazine and been viewed over 75,000 times. To take a look, click here.

CASC produce short film to support #hellomynameis campaign


Many of you will be aware of the inspirational #hellomynameis campaign led by Dr. Kate Granger. The campaign emerged as a result of Dr. Granger’s personal experiences of healthcare and her repeated observations that many healthcare professionals who she encountered did not introduce themselves to her. CASC are delighted to announce that as part of the junior doctor finals day in November we worked with Kate and her junior doctors colleagues to create a short film that highlights the need for healthcare staff to introduce themselves to patients (something Kate describes as an ‘always event’). The film is accessible by clicking here and we both encourage and challenge all clinical audit and QI professionals to raise awareness of Kate’s campaign.

OCNWMR report praises CASC training courses


At the start of the year OCNWMR conducted a review of CASC’s accredited courses and produced a subsequent monitoring report. The review of management and administration, staffing and resources and procedures and policies found CASC to be fully compliant. Previous actions requested by OCNWMR had been effectively implemented by the CASC team and the report concluded ‘The Internal Verification process is working well. The courses provided by Clinical Audit Support Centre Ltd. are an excellent example of good practice in on-line assessment and the learner achievement is of a high standard. The support provided by the CASC assessor is supportive, informative and constructive and the internal verification robust’. Whilst delighted with this feedback, CASC plan to make a number of subtle changes in coming months to improve our accredited training further. If you are interested in finding out what courses CASC offer, click here.

Need clinical audit help? Join the distance-learning course


In recent years more and more healthcare professionals are being encouraged to participate in clinical audit activity. Medics are now expected to carry out high quality clinical audit for revalidation and appraisal purposes while junior doctors must conduct annual audit projects. Healthcare professionals and commissioners are increasingly asked to conduct clinical audit projects but most lack time, support and expertise to carry out effective and complete projects that improve patient care. CASC’s accredited distance-learning course is designed to make clinical audit simple, easy and as painless as possible for those who need to carry out an audit project. All learners receive a detailed course guide and the support of an expert tutor to teach and advise them. Learners who complete the course not only gain a positive experience of clinical audit but they are also rewarded with a national qualification that provides further evidence of learning, professional development and enhances their CV. To read more about the course, click here. In order to obtain a booking form or to speak to a course tutor call (0116) 264 3411.

Issue 161 of audit jobs bulletin now available


The Clinical Audit Support Centre launched their Clinical Audit Jobs Bulletin in June 2009. Every two weeks we search through all of the clinical audit-related jobs advertised on the NHS jobs website and produce a relevant document that will enable audit professionals to see what jobs are currently available. We list the main descriptors for each role, e.g. employing organisation, job title, salary, location and closing date. We have also noted the job reference number that will allow you to find further details of jobs that you want more information on without spending lots of time searching the entire NHS jobsite database. To download the Jobs Bulletin, click here.

Request your CASC information pack


CASC have developed a series of promotional materials that provides you with more details of the work that we support. The wallet of information includes a set of inserts: Introducing CASC, training and accreditation, support and consultancy, sharing best practice, event management and CASC case studies. The materials provide a great overview of how we work with healthcare professionals to improve the care that they deliver and there are a number of excellent case studies that show how our work has enabled organisations and teams to collaborate with us on ventures that have improved care, assured best practice and saved money. If you would like to receive your copy, please email your name and full postal address to

Register for the CASC E-News!


Since we launched our E Newsletter in February 2007 over 1,000 healthcare professionals have signed up! The E News is free and delivered direct to your email account every two months. The newsletter provides you with a mix of CASC-related and other clinical audit news to help you keep up to date with what is happening in the world of clinical audit. If you have missed a previous issue of E News please visit the community section of our website where all previous issues are archived. Follow this link to sign up for your copy.