Welcome to the Clinical Audit Support Centre
7th annual junior doctor competitions now open!
CASC are delighted to announce that our 2016 Clinical Audit and Quality Improvement competitions for junior doctors are now open. To submit entries, juniors simply have to read the competition instructions and enter their abstract using the template document that CASC have created. Entrants have until the end of August 2016 to submit their entries to us via email@example.com. The competition is supported once again by the Healthcare Quality Improvement Partnership. Entries will be reviewed and short-listed in September with finalists invited to attend and display their projects as posters at the annual Finals Day in Leicester during the second-half of November (date to be confirmed). To access further details of both competitions please click here.
CASC RCA guide is now available
In 2015, the Healthcare Quality Improvement Partnership (HQIP) commissioned the CASC team to write a short guide focusing on how root cause analysis (RCA) techniques can be used to enhance clinical audit. The guide has been available on the HQIP website since the start of the year but we are delighted to announce that the resource can now also be accessed via the CASC website. The document includes sections on many established RCA techniques such as: cause and effect model (fishbone), five whys, process mapping, run charts, brainstorming, nominal group techniques, the Pareto Principle, timelines, etc. To download the resource, click here. In addition to the guide the CASC team deliver accredited training in RCA methodology. Please click here for more details.
Do you require project support?
In addition to the accredited training courses offered by CASC, the team also has experience and expertise in providing a wide range of project support for NHS and healthcare teams in the short to long-term. Over the years CASC have helped clinical audit and quality improvement teams with many initiatives from developing designing training materials, developing clinical audit tools, assessing data and writing reports to conducting patient surveys and running in-house clinical audit and quality improvement events/conferences. We are also happy to conduct independent clinical audit and quality improvement projects and these are often viewed positively by the likes of the Care Quality Commission as they demonstrate an independent and external assessment of care. If you need any support to cover maternity leave or short-term vacancies in your team then please get in touch.
Latest news from HQIP
The month of May appears to have been a busy month for HQIP with the release of a number of national audit reports and the launch of their excellent new Medical Director VLOG. For those unfamiliar, a VLOG is a video blog or log and the first to be recorded and released by the HQIP MD Professor Danny Keenan focuses on the Stroke Audit-based report from Benjamin Bray into seven-day working care patterns of care and getting more from clinical audit data. We like the style and novelty of the VLOG and encourage clinical audit professionals to watch the ten-minute film. In addition, HQIP have released a report into the wide variation in the incidence of stillbirths and neonatal deaths (part of the Maternal, Newborn and infant outcome review programme). There is also information that exam stress and bullying are linked to child suicide risk according to a new report by the National Confidential Inquiry into Suicide and Homicide by People with Mental Illness (NCISH). To access HQIP resources visit www.hqip.org.uk
Book now for accredited RCA training
In addition to our clinical audit work, CASC focus heavily on patient safety with HQIP recently publishing our extensive root cause analysis guide, click here to download your copy. CASC’s one-day accredited training in root cause analysis (RCA) is ideal for those who want to better understand how to use RCA effectively. The course covers the key aspects of RCA: gathering evidence, mapping incidents, assessing data to identify causes, considering prevention barriers and solutions, action planning, sharing outputs, etc. Learners who undertake the training receive a copy of the CASC RCA guide, plus additional materials. Training is delivered in Leicester and can be delivered in-house. To find out more, contact the CASC team.
CASC leadership survey: mind the gap!
As part of CASC’s recent work looking at whether clinical audit has been successfully reinvigorated, we asked 23 delegates who attended the recent national clinical audit conference in London on 8th March to complete a short leadership survey focusing on the key reinvigoration stakeholders: NAGCAE, HQIP and NQICAN. Each delegate answered ten questions and the results raised some concerns. For example, barely half of the respondents could explain the role of NAGCAE, with only 3/23 (13%) able to identify Professor Nick Black as Chairman of the group. Respondents had a better understanding of the work of HQIP with 12/23 referencing either ‘NCAPOP’ or ‘national audit’ in response to our question on HQIP’s key responsibility. However, only 3/23 (13%) could name the current HQIP Chief Executive (Jane Ingham), only 3/23 (13%) identified Professor Keenan as the HQIP Medical Director and only 4/23 (17%) could name a member of the HQIP Quality Improvement and Development Team. To read more on the findings of our leadership survey, click here.
CASC’s new DNA tracker is launched
Over the course of the last two years, CASC have been helping GP practices to address the issue of patients who miss their appointments (commonly known as DNAs: Did Not Attends). With the ever-increasing demand for appointments in primary care, DNAs can create a significant problem with Health Minister, Dr. Dan Poulter estimating that 12 million were lost in 2014 costing the NHS £162 million. CASC’s DNA tracker is an Excel toolkit that allows practices to monitor their weekly rates via run charts. The toolkit includes tips on how to reduce your DNA rate and guidance on how to determine if changes are effective via run chart analysis. The DNA tracker is available on Practice Index website (a resource for GP Practice Managers) and includes links to a discussion board to facilitate further debate and sharing of ideas. To access Practice Index, click here.
Need clinical audit help? Join the distance-learning course
In recent years more and more healthcare professionals are being encouraged to participate in clinical audit activity. Medics are now expected to carry out high quality clinical audit for revalidation and appraisal purposes while junior doctors must conduct annual audit projects. Healthcare professionals and commissioners are increasingly asked to conduct clinical audit projects but most lack time, support and expertise to carry out effective and complete projects that improve patient care. CASC’s accredited distance-learning course is designed to make clinical audit simple, easy and as painless as possible for those who need to carry out an audit project. All learners receive a detailed course guide and the support of an expert tutor to teach and advise them. Learners who complete the course not only gain a positive experience of clinical audit but they are also rewarded with a national qualification that provides further evidence of learning, professional development and enhances their CV. To read more about the course, click here. In order to obtain a booking form or to speak to a course tutor call (0116) 264 3411.
Follow CASC on Twitter
CASC signed up to Twitter in 2009 and after an initial slow start we now regularly tweet out messages on clinical audit and quality improvement. Thus far we have written over 2000 tweets and uploaded over 150 photos and images. We use Twitter to feedback national news and CASC initiatives and you can locate us best by searching for @cascleicester. As a business we choose not to try and inflate our followers by following lots of other twitter users and we are pleased to see that many clinical audit and quality improvement professionals now regularly use twitter. We also try to engage in important online debates and we are members and subscribers of the ‘Clinical Audit’ public list recently created by Sam McIntyre. If you use twitter, please get in touch via social media!
Issue 197 of audit jobs bulletin now available
The Clinical Audit Support Centre launched their Clinical Audit Jobs Bulletin in June 2009. Every two weeks we search through all of the clinical audit-related jobs advertised on the NHS jobs website and produce a relevant document that will enable audit professionals to see what jobs are currently available. We list the main descriptors for each role, e.g. employing organisation, job title, salary, location and closing date. We have also noted the job reference number that will allow you to find further details of jobs that you want more information on without spending lots of time searching the entire NHS jobsite database. To download the Jobs Bulletin, click here.
Request your CASC information pack
CASC have developed a short PDF information guide that provides you with more details in relation to the work we conduct. The PDF includes the following sections: introducing CASC, training and accreditation, support and consultancy, sharing best practice, event management and CASC case studies. The information guide provides a great overview of how we work with healthcare professionals and teams to improve care and make it safer. The case studies showcase real-life examples of how our work has assured best practice and saved money. To access a copy of the information guide in PDF format, click here.
Register for the CASC E-News!
Since we launched our E Newsletter in February 2007 over 1,000 healthcare professionals have signed up! The E News is free and delivered direct to your email account every two months. The newsletter provides you with a mix of CASC-related and other clinical audit news to help you keep up to date with what is happening in the world of clinical audit. If you have missed a previous issue of E News please visit the community section of our website where all previous issues are archived. Follow this link to sign up for your copy.
The Clinical Audit Support Centre (CASC) was established in 2006 and essentially provides accredited training, guidance and consultancy support in clinical audit and a range of healthcare quality improvement methods.
CASC’s small team is made-up of ex-NHS professionals and external consultants all of whom have widespread experience in their field of expertise and who hold relevant qualifications.
CASC help develop best practice in healthcare improvement and recent examples of this include development of the Clinical Audit Teaching Toolkit and the international textbook, New Principles for Best Practice in Clinical Audit. In addition, CASC provide practical support via innovative online resources, podcasts and externally assessed accredited courses.
Our aim is to make clinical audit and quality improvement in healthcare user-friendly, effective and beneficial for all participants. Our key business objective is to deliver a quick, independent, cost-effective and invaluable service for our customers.