Welcome to the Clinical Audit Support Centre
OCNWMR report praises CASC training courses
At the start of the year OCNWMR conducted a review of CASC’s accredited courses and produced a subsequent monitoring report. The review of management and administration, staffing and resources and procedures and policies found CASC to be fully compliant. Previous actions requested by OCNWMR had been effectively implemented by the CASC team and the report concluded ‘The Internal Verification process is working well. The courses provided by Clinical Audit Support Centre Ltd. are an excellent example of good practice in on-line assessment and the learner achievement is of a high standard. The support provided by the CASC assessor is supportive, informative and constructive and the internal verification robust’. Whilst delighted with this feedback, CASC plan to make a number of subtle changes in coming months to improve our accredited training further. If you are interested in finding out what courses CASC offer, click here.
HQIP announce important dates
HQIP have announced that their annual conference will take place from 3-4 November at the Nottingham East Midlands Conference Centre. In addition, the Clinical Audit Awareness Week has been scheduled for 20-24 October and this will include audit tea breaks, evening twitter chats, webinars, etc. Booking for the conference is not yet open and HQIP will provide further details in due course via their website. In further news, HQIP are currently recruiting and seek a Programme Manager for their Clinical Outcome Reviews Programme, plus an NCAPOP Associate Director (Development and Quality). To find out more details about the planned conference, awareness week and job vacancies, please click here.
Root Cause Analysis training proving a great success
For many years now the Clinical Audit Support Centre have been delivering a range of training in key risk management techniques. Our significant event audit training is proving ever popular but we have recently seen a resurgence in interest in our Root Cause Analysis Masterclass that is delivered by CASC associate, Louise Hazelwood. Louise worked for many years in the NHS as a clinical audit and governance manager before leaving the NHS to work as an accredited counsellor and psychotherapist. The one-day RCA Masterclass covers all aspects of root cause analysis and can be accessed as an accredited course either in Leicester (next course takes place on 20th March 2014) or in-house. To find out more about the course, click here.
Prof Black’s review and recent award
Professor Nick Black (Chair of the National Advisory Group on Clinical Audit and Enquiries) recently told the BBC Radio 4’s ‘File of 4 programme’ that based on what he knew the Hospital Standardised Mortality Ratio (HSMR) should be ignored. Prof. Black has been asked by the NHS to see whether HSMR’s are an accurate indicator of poor care. His review will not be published until December, but further details of his interview with the BBC are available here. In addition to his recent work, it should also be noted that Prof. Black was awarded an international lifetime achievement prize for his work on patient reported outcomes at the International Society for Quality in Healthcare 2013 event. More details of his award can be found here and CASC congratulate him on his success.
Updated CASC teaching pack is set for launch!
CASC are delighted to be able to announce that an updated version of our popular Clinical Audit Teaching Toolkit will be available just after Easter. The new pack builds on the first document published in 2011 and includes ten new ideas for helping trainers make clinical audit workshops more interesting and interactive. New activities include a sample size experiment (that highlights the importance of adopting sampling techniques for clinical audit data collection), clinical audit myth-busters and a series of short clinical audit films narrated by junior doctors. CASC have worked in partnership with HQIP to update the toolkit and we understand that a series of free training events will take place after Easter whereby those interested in finding out more will be able to meet the CASC team. Watch the CASC and HQIP websites for further details.
News from OICAN’s 2014 Clinical Audit day
On 1st April the Robert Jones and Agnes Hunt orthopaedic hospital in Oswestry hosted the annual OICAN clinical audit conference with speakers from CASC, NICE, the National Joint Registry and BMJ Quality all addressing the audience. Ashley McKimm encouraged attendees to share their audit and QI projects via BMJ Quality and more details can be obtained by clicking here. All attendees participated in ‘the clinical audit world cup’ with the winning squad producing an inspired version of the clinical audit process based on ’50 shades of grey’ (see above). Undoubted star of the show was George Rook (Patient Panel and Clinical Audit Committee Member at RJAH) who provided his own personal insights in terms of how to get effective patient involvement in audit and QI. He described particular challenges involved in patient participation and noted that patients need time, support, training and mentorship. To find out more about the OICAN event, click here
CASC provide interim audit support to healthcare teams
On 1st February, CASC formally launched their new interim clinical audit support service. The service is aimed at helping teams and organisations that need short-term clinical audit support. This may be to assist with a staff vacancy/maternity leave, provide support on a time-limited project (such as a local or national audit), assist in conducting independent work (that may be requested by a local commissioner or national body such as the CQC), etc. If you need support, guidance, training or expertise in clinical audit and wider quality improvement techniques please contact the CASC team. We also hold longer-term service-level agreements with NHS teams that benefit from our guidance and expertise and who find this approach ensures continuity and a cost effective solution. Please contact us to find out more about the services that we offer and how we can assist you. Click here for more details.
Three short clinical audit films released
Clinical Audit Support Centre try exceptionally hard to identify examples of best practice in clinical audit and share these with the wider clinical audit community. A common problem in audit circles revolves around the perceived lack of high quality clinical audits that others can review and learn from. To help address this problem, CASC have worked closely with former winners of the 2011 Junior Doctor Clinical Audit of the Year competition to produce a number of short films that showcase exceptional audits that were selected as competition winners by a wide-range of clinical audit experts. More films will be developed in due course and we invite you to take a look at the first three, via Clinical Audit TV. Click here to watch.
Need clinical audit help? Join the distance-learning course
In recent years more and more healthcare professionals are being encouraged to participate in clinical audit activity. Medics are now expected to carry out high quality clinical audit for revalidation and appraisal purposes while junior doctors must conduct annual audit projects. Healthcare professionals and commissioners are increasingly asked to conduct clinical audit projects but most lack time, support and expertise to carry out effective and complete projects that improve patient care. CASC’s accredited distance-learning course is designed to make clinical audit simple, easy and as painless as possible for those who need to carry out an audit project. All learners receive a detailed course guide and the support of an expert tutor to teach and advise them. Learners who complete the course not only gain a positive experience of clinical audit but they are also rewarded with a national qualification that provides further evidence of learning, professional development and enhances their CV. To read more about the course, click here. In order to obtain a booking form or to speak to a course tutor call (0116) 264 3411.
Issue 137 of audit jobs bulletin now available
The Clinical Audit Support Centre launched their Clinical Audit Jobs Bulletin in June 2009. Every two weeks we search through all of the clinical audit-related jobs advertised on the NHS jobs website and produce a relevant document that will enable audit professionals to see what jobs are currently available. We list the main descriptors for each role, e.g. employing organisation, job title, salary, location and closing date. We have also noted the job reference number that will allow you to find further details of jobs that you want more information on without spending lots of time searching the entire NHS jobsite database. To download the Jobs Bulletin, click here.
Request your CASC information pack
CASC have developed a series of promotional materials that provides you with more details of the work that we support. The wallet of information includes a set of inserts: Introducing CASC, training and accreditation, support and consultancy, sharing best practice, event management and CASC case studies. The materials provide a great overview of how we work with healthcare professionals to improve the care that they deliver and there are a number of excellent case studies that show how our work has enabled organisations and teams to collaborate with us on ventures that have improved care, assured best practice and saved money. If you would like to receive your copy, please email your name and full postal address to email@example.com
Register for the CASC E-News!
Since we launched our E Newsletter in February 2007 over 1,000 healthcare professionals have signed up! The E News is free and delivered direct to your email account every two months. The newsletter provides you with a mix of CASC-related and other clinical audit news to help you keep up to date with what is happening in the world of clinical audit. If you have missed a previous issue of E News please visit the community section of our website where all previous issues are archived. Follow this link to sign up for your copy.