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Training Diary 2010

We are taking bookings for the following courses in Leicester.

22nd September – Advanced Clinical Audit

23rd September – Train the Trainer in Clinical Audit

9th November - Advanced Clinical Audit

10th November - Train the Trainer in Clinical Audit

Background

The Clinical Audit Support Centre excels in the delivery of high quality training courses. We are committed to organising courses that are theoretically sound and methodologically correct, but that attendees also find practical, interactive, fun and inspiring. We have developed a range of training courses that cater for healthcare professionals of differing backgrounds, abilities and experience. All of our courses are accredited and all of our trainers possess academic qualifications in the subjects that they teach as well as teaching qualifications.

The courses we offer

The Clinical Audit Support Centre offer a range of courses that relate to improving patient care and quality assurance in healthcare settings. The following section provides details of each course that we deliver and you can click on the PDF to access the relevant course flyer.

Advanced Clinical Audit
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The Advanced Clinical Audit course covers everything you need to know about clinical audit in one day! The course explains the clinical audit process in detail and attendees will leave with a full appreciation of clinical audit and will be able to deliver their own clinical audit projects. Advanced Clinical Audit also covers challenging issues that audit professionals face, e.g. overcoming typical barriers to successful audit and how to get patients involved in clinical audit work. The course is accredited by the Open College Network (at Level 3) and further details can be found by clicking here.

Train the Trainer in Clinical Audit
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Train the Trainer in Clinical Audit is the ideal course for those who have to train and inspire others to take part in clinical audit work. The course was established in 2008 and has received 99% positive feedback from delegates. Content includes information on how to develop suitable lesson plans, profiling learners, assessing learner needs, getting the environment right for learners, etc. Delegates receive training packs and memory sticks with sample training materials and all learners deliver a ‘micro-teach’ where they practice their training in front of a small, friendly audience. The course is accredited by both the Open College Network and the Royal College of Nursing Accreditation Unit. Click here for more details.

Clinical Audit Skills Distance Learning Course
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If you need support to deliver a local clinical audit project and/or want to know more about clinical audit but can’t attend an external training session then this course is perfect for you! The CASC Distance Learning course allows healthcare staff to learn about clinical audit by carrying out a project in their own workplace. All learners receive a comprehensive learner pack and are assigned a tutor who assists them in delivering a successful project over a period of up to 12 months. The course is accredited by the Open College Network and on successful completion learners receive certification for planning an audit project and completing an audit project. For more details, click here.

Significant Event Audit Masterclass
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Significant Event Audit (SEA) is a risk management technique endorsed by the National Patient Safety Agency. SEA is commonly used by general practitioners and other healthcare staff to examine problems/errors and failings in more detail. This one-day course covers all aspects of SEA and is accredited by the Open College Network. Learners who attend will leave with key skills to set up and facilitate local SEA meetings. For more details, please click here.

Root Cause Analysis Masterclass
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Root Cause Analysis (RCA) is a technique used in healthcare and other industries to identify why a particular problem has occurred. RCA often involves looking in detail at systems failures and this work is actively encouraged by the National Patient Safety Agency. This one-day workshop teaches you all about RCA and how to carry out your own root cause analysis. Learners are actively encouraged to bring their own patient safety incidents to the workshop so these can be reviewed in an appropriate and confidential setting. This course is accredited by the Royal College of Nursing and more details are available by clicking here.

The Art of Being Brilliant
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People often settle for mediocrity… why? This challenging one-day workshop focuses on excellence and is relevant to all healthcare professionals, especially those working in the field of quality assurance. To date the course has received 100% positive feedback and learners look at what the top 2% of successful people do that the other 98% don’t! The workshop is highly interactive, informative and fun. If you attend with an open mind, it has the power to change the way you work and perhaps even your life! Click here for more details.

Other courses

In addition to the above courses, the Clinical Audit Support Centre offer a range of other courses that can be delivered in-house for you. These include, ‘Introduction to Clinical Audit’ (for those with no knowledge of the audit process), ‘Devising Clinical Audits’ (for groups who want to develop clinical audit projects) and ‘Introduction for Significant Event Audit’ (for those who want to gain an understanding and overview of SEA. Please also be aware that we link in with other training providers and can deliver a vast array of training events, e.g. leadership courses, neuro-linguistic programming, project management skills, stress management, etc. So if you need training, please contact us and we will do our best to supply a relevant trainer for you.

Accreditation

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The Clinical Audit Support Centre are one of the National Open College Network’s (NOCN) approved learning centres. The NOCN quality assures and accredits a wide range of courses for adult learners. CASC have developed a range of training courses in partnership with the NOCN and these enable healthcare professionals to study for relevant vocational qualifications. Our work with the NOCN assures learners that the training we deliver and course materials that we use have been assessed and validated by an educational body.

Find out who facilitates training

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All courses are delivered jointly by Tracy and Stephen. Both Tracy and Stephen are experienced trainers with an exceptional reputation for facilitating workshops and interactive sessions. Training courses provided by the centre are quality assured as both trainers possess relevant qualifications. For example, Tracy gained her Masters in Managing Quality in Healthcare from the University of Birmingham in 2006, while Stephen has a range of qualifications, including his Certificate in Clinical Audit Support from University of Leicester. In addition, both Tracy and Stephen possess two nationally recognised teaching qualifications.

Where our Leicester-based training takes place

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All courses held in Leicester take place at the Premier Inn, Leicester Braunstone South. This is an excellent venue that has been evaluated consistently by delegates that have attended our courses. The hotel is easily accessible and there is plentiful free onsite car parking. The staff are friendly and know us well and we provide a range of refreshments, including Costa coffee and hot and cold buffet lunches that are suitable for all. We have prepared an information sheet that gives more details in relation to the venue, to download the relevant word document, please click here.

Find out how training can be delivered

The Clinical Audit Support Centre aims to provide training that meets the needs of the learner. Therefore, training can be delivered in a number of formats.

Tailor-made courses – these courses are designed to suit the needs of you, your staff and your organisation. Tailor-made training sessions will be delivered at a venue of your choice and our trainers will travel to you. In such instances, you will be expected to source and pay for the venue and publicise and co-ordinate the event. Members of the Clinical Audit Support Centre will facilitate the training and provide all materials. We recommend that the number of delegates per session is limited to a maximum of 20 learners, although this is negotiable.

National courses – our national courses take place in Leicester, a location that is a convenient and central for delegates to access from across the UK. To ensure that delegates on our national courses receive high quality training the number of participants is typically limited to 12.

Distance-learning courses – we appreciate that not all people and organisations have the time and resources to deliver local training sessions or attend training in Leicester. With this in mind we offer our Clinical Audit Skills Course in a distance-learning format. This is ideal for individuals who want to learn about clinical audit from the comfort of their own office or home. All learners who participate in our distance-learning courses receive one-to-one mentor support.

What do attendees think of our courses?

As part of our work, we always provide attendees with the opportunity to evaluate the training courses that we run. Learner evaluations effectively serve as audits and provide us with the opportunity to learn from feedback, suggestions and comments. 100% of learners who responded to the question “would you recommend the course to others” answered positively in 2007 and 2008! Learners gave the following feedback in relation to our courses:

“Engaging presentation style – session was vibrant, fun and inclusive”

“I am leaving feeling inspired and feeling positive about the audit possibilities”

“Very useful and informative – trainers were excellent”

“Course leaders were extremely friendly and approachable – I felt I could ask anything without feeling stupid”

“I now have more confidence in carrying out this type of work”

“Presenters made a dry subject interesting and interactive”

“Enthusiastic trainers made the day far more enjoyable than I was expecting!”

Find out how to book

Please contact the centre to book places on national courses or to discuss your training needs either by telephone or via the contact us section of the website. If you have any additional questions about our training, we would be happy to answer these for you. For further information please contact us

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