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Training Diary 2015

3rd November - Significant Event Audit for Hospices

4th November 2015 - Advanced Clinical Audit

6th November - Root Cause Analysis Masterclass


The Clinical Audit Support Centre excels in the delivery of high quality training courses. We are committed to organising courses that are theoretically sound and methodologically correct, but that attendees also find practical, interactive, fun and inspiring. We have developed a range of training courses that cater for healthcare professionals of differing backgrounds, abilities and experience. All of our courses are accredited and all of our trainers possess academic qualifications in the subjects that they teach as well as teaching qualifications.

What do attendees think of our courses?

The Clinical Audit Support Centre has a reputation for running excellent training courses. In 2011 the Healthcare Quality Improvement Partnership commissioned our Clinical Audit Teaching Toolkit for wider use in the field of clinical audit and we have also developed online training materials for national bodies. We regularly assess our training courses and data from 2007-12 courses delivered by the Centre showed that 99% would recommend our courses to others and 98% felt that the courses represented value for money.

The courses we offer – in Leicester and on-site

The Clinical Audit Support Centre offer a range of courses that relate to improving patient care and quality assurance in healthcare settings. Courses are regularly held in Leicester but can be held on-site to save you with travel costs. The following section provides details of each course that we deliver and you can click on the PDF to access the relevant course flyer.

Advanced Clinical Audit

The Advanced Clinical Audit course covers everything you need to know about clinical audit in one day! The course explains the clinical audit process in detail and attendees will leave with a full appreciation of clinical audit and will be able to deliver their own clinical audit projects. Advanced Clinical Audit also covers challenging issues that audit professionals face, e.g. overcoming typical barriers to successful audit and how to get patients involved in clinical audit work. The course is accredited by the Open College Network (at Level 3) and further details can be found by clicking here.

Train the Trainer in Clinical Audit

Train the Trainer in Clinical Audit is the ideal course for those who have to train and inspire others to take part in clinical audit work. The course was established in 2008 and has received 99% positive feedback from delegates. Content includes information on how to develop suitable lesson plans, profiling learners, assessing learner needs, getting the environment right for learners, etc. Delegates receive training packs and memory sticks with sample training materials and all learners deliver a ‘micro-teach’ where they practice their training in front of a small, friendly audience. The course is accredited by the Open College Network. Click here for more details.

Clinical Audit Skills Distance Learning Course

If you need support to deliver a local clinical audit project and/or want to know more about clinical audit but can’t attend an external training session then this course is perfect for you! The CASC Distance Learning course allows healthcare staff to learn about clinical audit by carrying out a project in their own workplace. All learners receive a comprehensive learner pack and are assigned a tutor who assists them in delivering a successful project over a period of up to 12 months. The course is accredited by the Open College Network and on successful completion learners receive certification for planning an audit project and completing an audit project. For more details, click here.

Commissioning Clinical Audit

This course was launched in 2012 and is a joint partnership between CASC and Martin Ferris (former member of the National Advisory Group for Clinical Audit and Enquiries). Commissioners are increasingly using clinical audit to assess and assure the quality of services that they buy. This course is a practical masterclass that will teach learners: why it is important to commission high quality clinical audit, guidance on what can be commissioned, agreements for commissioning, advice for monitoring progress, participation and improvements, reporting mechanisms and outcomes of an effective audit programme. For more details, click here.

Significant Event Audit Masterclass

Significant Event Audit (SEA) is a risk management technique endorsed by the former National Patient Safety Agency and now an explicit part of medical revalidation. For many years, SEA has commonly been used by general practitioners and is now starting to be championed by other healthcare professionals. SEA is a quick and user-friendly process that helps to reduce patient safety incidents and build communication and teamwork. This one-day course covers all aspects of SEA and is accredited by the Open College Network. Learners who attend will leave with key skills to set up and facilitate local SEA meetings. For more details, please click here.

Root Cause Analysis Masterclass

Root Cause Analysis (RCA) is a technique used in healthcare and other industries to identify why a particular problem has occurred. RCA often involves looking in detail at systems failures and this work was initially encouraged by the National Patient Safety Agency and is now advocated by many leading healthcare experts and national bodies. This one-day workshop teaches you all about RCA and how to carry out your own root cause analysis. Learners are actively encouraged to bring their own patient safety incidents to the workshop so these can be reviewed in an appropriate and confidential setting. More details are available by clicking here.

Healthcare Leadership Day

People often settle for mediocrity… why? This challenging one-day workshop focuses on excellence and is relevant to all healthcare professionals, especially those working in the field of quality assurance. To date the course has received 100% positive feedback and learners look at what the top 2% of successful people do that the other 98% don’t! The workshop is highly interactive, informative and fun. If you attend with an open mind, it has the power to change the way you work and perhaps even your life! Click here for more details.

Other courses

The Clinical Audit Support Centre have expertise in delivering a wide range of accredited training courses. If you need training in a subject not listed above, please contact us. We have access to a wide range of consultants who will be able to meet your needs.



The Clinical Audit Support Centre is an Open College Network West Midlands Region (OCNWMR) recognised Centre. OCNWMR quality assures and accredits a wide range of courses for adult learners. CASC have developed a range of training courses in partnership with OCNWMR and these enable healthcare professionals to study for relevant vocational qualifications. Our work with OCNWMR assures learners that the training we deliver has been validated by an Ofqual-regulated national awarding organisation.

Find out who facilitates training


All courses are delivered jointly by Tracy and Stephen. Both Tracy and Stephen are experienced trainers with an exceptional reputation for facilitating workshops and interactive sessions. Training courses provided by the centre are quality assured as both trainers possess relevant qualifications. For example, Tracy gained her Masters in Managing Quality in Healthcare from the University of Birmingham in 2006, while Stephen has a range of qualifications, including his Certificate in Clinical Audit Support from University of Leicester. In addition, both Tracy and Stephen possess two nationally recognised teaching qualifications.

Find out how training can be delivered

The Clinical Audit Support Centre aims to provide training that meets the needs of the learner. Therefore, training can be delivered in a number of formats.

Tailor-made courses – these courses are designed to suit the needs of you, your staff and your organisation. Tailor-made training sessions will be delivered at a venue of your choice and our trainers will travel to you. In such instances, you will be expected to source and pay for the venue and publicise and co-ordinate the event. Members of the Clinical Audit Support Centre will facilitate the training and provide all materials. We recommend that the number of delegates per session is limited to a maximum of 20 learners, although this is negotiable.

National courses – our national courses take place in Leicester, a location that is a convenient and central for delegates to access from across the UK. To ensure that delegates on our national courses receive high quality training the number of participants is typically limited to 12.

Distance-learning courses – we appreciate that not all people and organisations have the time and resources to deliver local training sessions or attend training in Leicester. With this in mind we offer our Clinical Audit Skills Course in a distance-learning format. This is ideal for individuals who want to learn about clinical audit from the comfort of their own office or home. All learners who participate in our distance-learning courses receive one-to-one mentor support.

Find out how to book

Please contact the centre to book places on national courses or to discuss your training needs either by telephone or via the contact us section of the website. If you have any additional questions about our training, we would be happy to answer these for you. For further information please contact us